customers want multi-channel services

customers are spoilt for choice, and great service is often the differentiator.
they expect omni-channel service and will switch to companies that provide
the service level they expect.

how does aavaz do it?

Aavaz focuses on the agent, the customer and their conversations then
intelligently categorizes everything for future access and follow up.

the result is a system that truly allows teams to work seamlessly together across marketing, sales
and support teams and across all communication channels – what we call unified.

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